Ernie Ball UK - Ordering Information

Ordering Information

Place Orders and Pay Online
VAT
Telephone, Postal Mail, Fax, or Email Orders
COD Orders
Preferred Shipping Method
Shipping and Handling Charges
International Orders

Place Orders and Pay Online
The Shopatron shopping service makes it easy to find and purchase the special products you need. When you order and pay online, our intelligent system starts working to ensure rapid delivery. Shopatron currently accepts payment by Visa, MasterCard and American Express.

VAT
VAT will be applied to your order for the relevant country your order ships from. You will see the VAT amount included in the products as you navigate through the site. However VAT will be pulled out into a separate line item as you checkout with your order.

Telephone, Postal Mail, Fax, or Email Orders
Telephone, postal mail, Fax, and email orders are not accepted.

If you cannot use our convenient online shopping catalog, you may be using an outdated browser. To view content and place orders on our Web site, we recommend that you use the most recent version of Microsoft Internet Explorer, Netscape Navigator, Opera, Firefox, or Safari.

Shopatron does not accept credit card numbers delivered by email. You should not ever send credit card numbers by email, as it is not a secure practice.

COD Orders
COD orders are not accepted.

Preferred Shipping Method
To get your order to you as quickly as possible, we may need to split it into multiple shipments. As you check out, you can select whether or not to allow us to split your order. A nominal additional shipping fee is applied to a split package.

If you do not want your order to possibly have a small additional shipping fee. please make sure to select "Single Package." Otherwise we will split your orders into 2 packages if that is the fastest way to get your order to you.

Shipping and Handling Charges
Ernie Ball UK only ships within Ireland and United Kingdom

Ernie Ball UK Promotional: Shipping Charges are GBP£ 0.00 up to 0, GBP£ 3.47 over 0 up to 9.98, GBP£ 0.00 over 9.98 Minimum Charge of GBP£ 0.00

In the unlikely event that shipping charges are higher than estimated, you will be notified by email before the charges are made to your credit card.
Some items are not available for shipment outside of the US and Canada. Please check products for shipping notes as you shop, to ensure that items can be shipped internationally. In general, very large items and hazardous chemicals (fuel) cannot be sent outside of the US. Countries that are not listed in our checkout process are not available for receiving Shopatron orders.

International Orders
Tax and Duty Fees:
Your country may charge additional taxes or duties on your order when it enters your country. You are responsible for paying any additional charges.

Ernie Ball UK only ships within Ireland and United Kingdom

Ernie Ball UK Promotional: Shipping Charges are GBP£ 17.50 up to 0, GBP£ 17.50 over 0 Minimum Charge of GBP£ 17.50

We reserve the right to refuse any sale at any time.